Last Updated: 05/28/2025
1. Agreement to Terms
By accessing and using the Village of Shelby website (https://shelbyvillage.com/) and its services, including our Emergency Alert System, you agree to be bound by these Terms of Service (“Terms”). Please read these Terms carefully before accessing or using our services.
2. Definitions
- “Services” refers to our website, Emergency Alert System, email communications, and other digital services
- “User,” “you,” and “your” refers to the person accessing or using the Services
- “We,” “us,” and “our” refers to the Village of Shelby
- “Alert System” refers to our Emergency Alert System and communication services
3. Services Description
3.1 Website Services
- Access to municipal information
- Online forms and documents
- Community resources
- Public notices
- Contact information
3.2 Emergency Alert System
A. SMS Emergency Alerts
- Critical public safety notifications
- Weather emergency alerts
- Infrastructure emergency notices
- Public health and safety alerts
- Other time-sensitive emergency communications
B. Email Communications
- Emergency notifications
- Community updates
- Municipal announcements
- Public service information
- Newsletter communications
4. User Registration and Account
4.1 Account Creation
- Must provide accurate, current information
- Responsible for maintaining account security
- Must be at least 13 years old
- Must have authority to agree to these Terms
4.2 Account Responsibilities
- Maintain accurate contact information
- Protect account credentials
- Report unauthorized access
- Update preferences as needed
5. Emergency Alert System Terms
5.1 SMS Alerts
- Used for emergency communications only
- Frequency varies based on emergency situations
- Standard message and data rates apply
- Available on participating carriers only
- Delivery times may vary
- This is an opt-in only service. You will only receive SMS communications if you opt-in using our alert signup form. By checking “Text” on our alert signup form, you consent to receive alerts from Village of Shelby via SMS.
- You can manage your preferences or opt-out anytime by texting STOP, updating your account settings.
5.2 Email Communications
- Emergency and general municipal updates
- Frequency varies by communication type
- Delivery subject to technical limitations
- This is an opt-in only service. You will only receive email communications if you opt-in using our alert signup form. By selecting “Email” you consent to receive alerts from the Village of Shelby via email communication.
- You can manage your preferences or opt-out anytime by updating your account settings, or clicking the unsubscribe link in any email.
5.3 Opt-Out Options
- Text STOP to stop receiving SMS messages
- Use unsubscribe link in emails
- Update account preferences
- Contact Village of Shelby
6. User Conduct
Users agree to:
- Provide accurate information
- Use services appropriately
- Not abuse or misuse systems
- Not attempt unauthorized access
- Comply with all applicable laws
7. Intellectual Property
7.1 Ownership
- Website content is property of Village of Shelby
- Logos, trademarks protected by law
- User-generated content remains user property
7.2 Limited License
- Personal, non-commercial use only
- No reproduction without permission
- No modification of materials
8. Disclaimer of Warranties
8.1 Service Availability
- Services provided “as is”
- No guarantee of continuous availability
- May be interrupted for maintenance
- Subject to technical limitations
8.2 Information Accuracy
- Reasonable efforts to ensure accuracy
- No guarantee of completeness
- Subject to human and technical error
- Users should verify critical information
9. Limitation of Liability
The Village of Shelby is not liable for:
- Message delivery failures
- Service interruptions
- Technical malfunctions
- Consequential damages
- User misuse of information
10. Indemnification
Users agree to indemnify and hold harmless the Village of Shelby from:
- Violations of these Terms
- Misuse of Services
- Unauthorized access
- Claims by third parties
11. Service Modifications
We reserve the right to:
- Modify or discontinue services
- Update these Terms
- Change features or functionality
- Implement new requirements
12. Related Policies
These Terms incorporate by reference:
13. Compliance with Laws
13.1 General Compliance
- Federal, state, and local laws
- Communications regulations
- Data protection requirements
13.2 Specific Regulations
- Americans with Disabilities Act
- TCPA (Telephone Consumer Protection Act)
- CAN-SPAM Act
- Local ordinances
14. Termination
We may terminate or suspend access to Services:
- For Terms violations
- To protect public safety
- For system maintenance
- As required by law
15. Dispute Resolution
15.1 Governing Law
- Michigan state law applies
- Venue in Oceana County
- Subject to municipal law limitations
15.2 Resolution Process
- Written notice required
- Good faith negotiation
- Legal action as last resort
16. Contact Information
For assistance with:
- General Inquiries: (231) 861-4400
- Email: administrator@shelbyvillage.com
- Address: 218 North Michigan Avenue, Shelby, Michigan 49455
17. Changes to Terms
- May be updated periodically
- Notice provided for significant changes
- Continued use implies acceptance
- Prior versions available upon request
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
