Last Updated: 04/25/2025

1. Introduction

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us.

When you visit our website https://shelbyvillage.com/ (the “Website”), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully.

2. Information We Collect

As you visit, use, and navigate our Website, we may collect personal information that you decide to share with us. Personal information is any data that can be used to identify an individual. Examples of personal information include, but are not limited to:

  • Name
  • Email address
  • Phone number
  • Address

Alert System Information

  • Phone number (for SMS alerts)
  • Communication preferences (SMS/email)
  • Alert type preferences
  • Language preferences
  • Message delivery status
  • Opt-in/opt-out history

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Website
  • Improve, personalize, and expand our Website
  • Understand and analyze how you use our Website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails

Alert System Usage

  • Send emergency notifications via SMS and email
  • Track message delivery and system performance
  • Manage opt-in/opt-out requests
  • Analyze alert system effectiveness
  • Maintain subscriber records
  • Generate anonymous usage statistics

4. Sharing Your Personal Information

We do not share or sell your personal information to third parties for marketing purposes. We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

5. Third-Party Services

Our Website may contain links to third-party websites and services that are not owned or controlled by The Village of Shelby. We are not responsible for the privacy practices or the content of third-party websites, services, or advertisements, and you visit them at your own risk.

6. Security of Your Information

We strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective.

8. Related Policies

These Terms incorporate by reference:

9. Contact Us

For assistance with:

  • General Inquiries: (231) 861-4400
  • Email: administrator@shelbyvillage.com
  • Address: 218 North Michigan Avenue, Shelby, Michigan 49455