Last Updated: 04/25/2025

1. Commitment to Accessibility

The Village of Shelby is committed to making our website accessible to everyone, including people with disabilities. We aim to provide a positive user experience and we are continually working to enhance the accessibility and usability of our site.

2. Accessibility Standards

Our website strives to meet the following accessibility standards:

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
  • Section 508 of the Rehabilitation Act of 1973

3. Accessibility Features

We have implemented several features designed to improve accessibility for users with disabilities, including:

  • Keyboard navigability
  • Text alternatives for non-text content
  • ARIA (Accessible Rich Internet Applications) labels and landmarks
  • Consistent structure and navigation
  • Adjustable text and contrast options
  • Accessibility toolbar with user customizable options

Alert System Accessibility

  • Multi-channel communications (SMS and email) for diverse user needs
  • Alternative format alerts available upon request
  • Language options for alerts (English/Spanish)
  • TTY/TDD compatible emergency notifications
  • Screen reader-friendly email formats
  • Accessible opt-in/opt-out processes

4. Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers on https://shelbyvillage.com/:

  • Phone: (231) 861-4400
  • E-mail: administrator@shelbyvillage.com
  • Postal address: 218 North Michigan Avenue, Shelby, Michigan 49455, United States

5. Technical Requirements

Our website is designed to be compatible with assistive technologies and the last two versions of major browsers like Chrome, Firefox, Internet Explorer, and Safari. Older versions of browsers may not support all the functionalities of the site.

6. Limitations and Alternatives

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Please contact us if you observe an issue.

7. Accessibility Support

If you need assistance or wish to report an issue related to the accessibility of any content on this website, please contact our us at administrator@shelbyvillage.com. If you have difficulty seeing or navigating the content or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our team with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

Alert System Support

If you need assistance with our Alert System or require alternative formats for emergency communications, please contact us:

  • For immediate assistance: (231) 861-4400
  • To request alternative formats: administrator@shelbyvillage.com
  • To update communication preferences: Visit your alert system dashboard or contact the Village

8. Changes to This Accessibility Policy

We may update this Accessibility Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.